Updated 25 November, 2022
These terms and conditions apply to None of The Above ABs (corporate number 559286-4788) (hereinafter “NOTA”) provision of skin care products and skin care advice in digital format via the EnRoute service (hereinafter “the Service”). The service is provided via the website www.getenroute.se (hereinafter “the Website”) and through the mobile application EnRoute (hereinafter “the App”) which can be downloaded from software stores.
You must be at least 18 years old to be able to use the Service and have a smartphone with an Internet connection.
These general terms and conditions (the “Agreement”) apply between you and NOTA when using the Website, the App and the Service.
About the service and the App
In order to access the Service, you must accept the Agreement in its entirety and create a user account by providing certain personal information (such as name and e-mail address) and choosing a personal password (“User Account”).
You are responsible for ensuring that the information you provide when you create a User Account is complete, truthful and correct and that it is kept up to date. NOTA has no obligation to make inquiries regarding the accuracy of the information provided. Username and password must be secret and stored securely. You are responsible for all actions taken under your User Account. If your username or password is lost or stolen, or if you have a reason to believe that there has been an unauthorized access to your User Account, we ask you to immediately change your password and notify NOTA.
If you do not accept all the terms of this agreement, you can not access our service.
You are responsible for updating your Mobile Device with the software required, from time to time, to take part in the Service.
Use of the service
If you want to buy products or services from the Offer, you need to provide current payment information (such as credit card information etc.) to NOTA. The price of the various products and services, ie. The offer, is available in the App. All prices are stated in Swedish kronor including VAT.
Payment shall be made through the payment methods that NOTA offers from time to time. You agree to provide complete, current and correct payment and account information for all purchases made via the App. You agree that at check-out, including any submissions, your account – and other information, including your email address and, in some cases, your billing address, credit card number with expiration date is correct so that we can complete your transactions and contact you as needed.
NOTA reserves the right to refuse, limit or cancel all orders you place. This includes purchases per person, per age limit, per billing address or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders using the same billing and / or delivery address. In the event that we change or cancel an order, we will try to notify you by contacting the email and / or billing address / telephone number provided when the order was placed. At our sole discretion, we reserve the right to restrict or prohibit orders that appear to be placed by distributors or resellers.
NOTA has the right to suspend your access to the Service in the event of a breach of the Agreement, against law or regulation. Orders placed in another person’s name without his / her consent are reported to the appropriate authorities. If you have any questions regarding our shipping & returns, read our shipping & returns policy or FAQ.
Change of content, products and prices
Products, services and content are subject to change without notice. We reserve the right to change or discontinue content or products at any time without notice.
We reserve the right to change prices, correct incorrect prices on all orders and final sales. Prices for products and services are subject to change without notice. If the price is incorrect, this may force NOTA to cancel the purchase and refund all amounts paid in the best way. This can be done at any time. In such a case, our customer service will try to notify you by contacting the e-mail and / or billing address / telephone number provided when the order was placed.
About changes in the service, agreement or error
NOTA constantly strives to improve the Service and therefore reserves the right to update and change the Service and / or the Offer (or any part thereof) at any time. From time to time, NOTA may need to make changes to the Agreement provided that such changes are reasonable for you, taking into account your and NOTA’s interests. You will be notified of any changes to the Agreement. Changes are announced via the App and / or via the contact information you provided when you registered your User Account.
Please note that our Service, App and Website, may sometimes contain typographical errors. The inaccuracies that may relate to product descriptions, pricing, promotion, product costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is incorrect at any time without prior notice (including after you have submitted your order).
Important to know
Skin care products and services offered and sold in the App, ie. The Offer, is not medicine and is not intended to diagnose, treat, cure or prevent any disease. Content in products sold in the App is provided for general information only and should not be used as the sole basis for making decisions without consulting other, more complete, accurate or more current content sources. Always seek advice from your health care provider, skin care practitioner or dermatologist before using new products and with any questions you may have about the subject. You agree that everything dependent on the content of this website is at your own risk. We reserve the right to refuse access and purchase for any reason at any time.
For questions or problems with the Service, contact EnRoute’s support at email@example.com
Special Terms and Conditions for the App
General terms: You understand and agree that NOTA may from time to time release updated versions of the App, and that NOTA may perform automatic electronic updates of the version of the App that you use in your Mobile Device. You agree to all such automatic updates in your Mobile Device and that this Agreement also applies to such updates.
iOS App: This section sets out the special terms and conditions that apply to the use of the App in Apple iOS-based Mobile Devices and which are downloaded via the App Store (“EnRoute iOS App”). I. You understand that the terms of this clause apply between you and NOTA (not with Apple Inc); II. You hereby undertake to use the EnRoute iOS App solely in accordance with Apple Inc’s (“Apple”) at any time applicable Terms of the App Store. III. NOTA, and not Apple, is solely responsible for the EnRoute iOS App and the Service and Offering available therein. You understand that Apple has no obligation or liability to you regarding the EnRoute iOS App or this Agreement. IV. NOTA, and not Apple, is solely responsible for and handles any claims relating to the EnRoute iOS App or your possession and / or use of the EnRoute iOS App in accordance with this Agreement. V. NOTA, and not Apple, is also responsible for any third party claims regarding intellectual property infringement relating to the EnRoute iOS App and your possession or use of the EnRoute iOS App.
Android App: This section sets out the special terms and conditions that apply to the use of the App in Android-based Mobile Devices (“EnRoute Android App”) and apply between you and NOTE: I. Google Inc. (“Google”) provides Google Play where you download the EnRoute Android App. II. You hereby undertake to use the EnRoute Android App solely in accordance with Google’s current Google Play Terms and Conditions. III. NOTE, and not Google, is solely responsible for the EnRoute Android App and the Services and Offers available therein. Google has no obligation or liability to you regarding the EnRoute Android App or this Agreement.
The service is normally available 24 hours a day, 7 days a week. NOTA can not guarantee that the use of the Service will be uninterrupted or error-free. The service may from time to time be completely or partially unavailable when performing necessary backups, maintenance, improvements, security updates or similar measures. NOTA will, as far as possible, inform you of such planned interruptions.
User comments, reviews and other posts
If you send us any contributions at our request (for example, surveys, comments or reviews) or without a request from us, you will send ideas, places, content, suggestions, whether it be online, by e-mail or otherwise ( together, “comments”), you agree that we may edit, copy, publish, distribute, translate and otherwise use any media you submit to us without limitation at any time. We may, but have no obligation to retain any comments in confidence; or respond to any comments; or to pay compensation. You agree that your comments do not infringe the rights of any third party, including trademarks, copyrights, personalities, privacy or other personal or proprietary rights.
In addition, you agree that your comments will not contain any illegal, offensive or obscene content or contain computer viruses or other malicious code that may in any way affect the operation of the website or the app and its functions. You agree not to use a false email address, pretend to be anyone other than yourself or otherwise mislead us about the origin of any comments. You take full responsibility for all comments you make and their accuracy. We take no responsibility and take no responsibility for comments from you or any third party.
Intellectual property rights
The content of the Service, such as text, trademarks, graphics, logos, button icons, images and compilations thereof, all software used in the Service, and the content of the Offer, belong to NOTA or suppliers (“Intellectual Property Rights”). The Intellectual Property Rights are protected by applicable laws, including, and without limitation, the Copyright Act and other laws that protect intellectual property rights and property rights. You agree to abide by all such applicable laws and not to alter or remove any copyright or proprietary notices in such Intellectual Property Rights. Software included in the Service and the App is licensed, and not sold, to you.
Other trademarks, names and logos on the Website, in the Service and / or the App are the property of their respective owners / licensors. Except in the cases permitted by mandatory law, any reproduction, distribution, modification, reproduction or publication of any copyrighted or trademarked material is not permitted without the prior written consent of the respective author, trademark owner or licensor.
User access and viruses
You are responsible for configuring your information technology, computer programs and operating systems to gain access to the Service, the App and the Website. You should have your own antivirus program. You may not misuse the App or the Website by knowingly introducing viruses, Trojans, Internet worms, logical bombs or other material that is intended to cause damage or is otherwise technically harmful. You may not attempt to gain unauthorized access to the App, the Website, the server on which they are stored or any server, computer or database linked to them.
You may not attack the system through Denial of Service attacks, including not limited to congestion attacks. By violating any of the above, you may be guilty of a crime and NOTA will report such violations to authorities. In the event of a breach of the above, your right to use the Service will terminate immediately.
Transfer of rights
NOTA has the right to transfer all or part of its rights and obligations under this Agreement.
This Agreement shall be construed and applied in accordance with Swedish law. In the event of a dispute with NOTA, you have the right to turn to the Allmänna Reklamationsnämnden (ARN) provided that the case meets ARN’s requirements for processing (eg regarding time and value limit).
The European Commission is also making an out-of-court dispute resolution platform available to consumers. This makes it possible for you as a consumer to resolve disputes in connection with orders on the internet without having to go to court. The Dispute Resolution Platform is available at the external link http://ec.europa.eu/consumers/odr